We look forward hearing from you

If you have a question about one of our products or your order, please contact us. During business hours we are available by phone or you can send us a message, to which we will respond within 4 hours.

Response time of 4 hours on business days

From 09h00 to 17h30 on business hours

Our corporate service team at your service

Perhaps the answer to your question is already listed below:

If you have any questions about your order or would like to make a business inquiry we will be happy to help. Fill out the contact form or send an e-mail to customer@odavide.com

When will I receive my order

On business days we aim to ship within 24 hours.
Delivery usually takes 1 to 3 business days in Benelux and Germany (rest of EU may take a few more days)

If your order is not delivered on time, you can contact us at: customer@odavide.com indicating your customer number or order number. Should we not be able to dispatch your order within 30 days of the order confirmation email, you can cancel this order free of charge and a refund will be offered.

For time sensitive events (a birthday), we recommend to place your order early.